LOST IN THE GUTTER? NEED A HAND?
We get it – life’s messy, and sometimes you need to reach out. Whether you’ve got questions, complaints, love letters, or just wanna say hi, we’re here.
For anything and everything, hit us up:
support@guttersporter.com
Got an issue with your order? Need to send something back? No worries, we won’t take it personally (unless you make it weird).
For returns:
returns@guttersporter.com
BEFORE YOU EMAIL US –
Maybe your answer’s already here.
Check below for the most common questions & answers.
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How long will it take to receive my order?
Our process is designed to create products specifically for each individual customer. Once payment is confirmed by Trendy Brother Ltd (the parent company of Gutter Sporter), we follow these steps:
- Payment Processing & Production Start: Production starts when the customer's payment has arrived to Trendy Brother Ltd (this takes usually 2-5 business days).
- Production (Fulfillment): Manufacturing takes approximately 1-7 business days, after which the product will be shipped.
- Shipping & Delivery: Delivery takes approximately 2-7 business days depending on your region.
Therefore, the estimated timeframe from order to delivery is typically around 5-19 business days. While there is a waiting period, these are carefully crafted products that we're confident you'll be satisfied with.
If your product does not arrive within 21 days of ordering, or if you do not receive a shipping confirmation email, please contact support@guttersporter.com.
Where do you ship?
Right now, we ship to EU countries and the UK. We’re working on opening up global shipping through Amazon soon. Stay tuned – follow us on socials and we’ll let you know as soon as we go worldwide.
Can I change or cancel my order?
Only if you’re quick. Once it’s printed and packed, it’s out of our hands.
Email support@guttersporter.com ASAP and we’ll do our best to catch it before it flies.
Can I return my order?
We only accept returns for defective, damaged, or incorrect items. You have 14 days to request a return. The item must be unworn, with tags, and in original packaging. Changed your mind? Return shipping is on you.
How should I wash my Gutter Sporter stuff?
Machine wash cold, inside-out, gentle cycle. Hang dry or tumble dry low. Don’t iron the print. No dry cleaning.
Care instructions are listed on each product page – except Daddy Hats.
Those? Skip the machine – rinse gently with water and let them air dry.
Who’s behind Gutter Sporter?
Gutter Sporter is the brainchild of artist John Sundberg, in collaboration with Trendy Brother Ltd – a Finnish background company that manages both Gutter Sporter and Tunnel Society. Together, they create bold streetwear with unique art accessible to all.
